At Freedom Bank of America we are pleased to offer our customers the latest in electronic banking with new technology, however, the potential for abuse comes hand in hand with the added convenience.
While we do everything possible to ensure that your transactions are safe and tamper-proof there are a number of steps that you yourself can take to reduce the chance of becoming a victim of electronic theft. We’ve listed some of them below:
Protect your computer:
- Control Physical access to your computer – prevent unauthorized persons from accessing your computer. When you leave your computer, log off or lock your workstation.
- Install anti-virus and anti-spyware software – Ensure your anti-virus and anti-spyware is up-to-date by downloading updates regularly.
- Open emails and download software only from trustworthy sources. Download applications direct from reputable websites.
- Install security updates – Regularly install security updates for your operating system (e.g. Windows), browser (e.g. Microsoft Internet Explorer) and all application software (e.g. Microsoft Office or Adobe Acrobat, to name a few). This will help ensure that you are safe from the latest vulnerabilities.
- Consider using a personal firewall – Firewalls prevent hackers from gaining access to your computer, especially if you connect to the Internet via a DSL or a cable modem.
- For more information and tips, please visit the National Cyber Security Alliance’s website. www.staysafeonline.info
Protect your information:
- Shred all personal documents and unwanted mail – Destroy any unneeded financial information such as bank statements or invoices.
- Protect your Passwords, PINs and IDs – Be creative in selecting passwords, PINs and IDs. Use passwords that include letters and numbers that are not easily discernable (do not use birthdays, child’s name, etc.) Change your passwords frequently. Use different passwords for each online service.
- Report lost or stolen cards or checks immediately.
- Protect your Social Security, account numbers and other personal information. – Never respond to unsolicited emails asking you to provide such personal or financial information. Freedom Bank of America will never ask for confidential or sensitive information via email.
- Avoid filling out forms in email messages since data contained in the email can be obtained and read by many as it makes several stops on the way to the recipient.
- Be aware of billing cycles and bank statement cycles, so that you are aware if you stop receiving your regular mailings.